Responsible Gaming
Gaming Should Be Entertainment, Not Income
We want you to enjoy online gaming responsibly. Gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or watching a sporting event. It should never be considered as a way to earn money or solve financial problems.
Only gamble with money you can afford to lose, and never chase your losses. Please remember that all casino games are games of chance with a built-in house edge.
Age Verification
In the United Kingdom, you must be at least 18 years of age to gamble legally. We take age verification seriously and all players must confirm they are of legal age to participate.
If you are under 18, or under the legal gambling age in your jurisdiction, you must not use any online casino services.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Chasing losses – gambling more to recover money you've lost
- Hiding your gambling from friends, family, or partners
- Spending more time or money on gambling than intended
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape problems or negative emotions
- Failed attempts to reduce or stop gambling
- Lying about the extent of your gambling
- Considering gambling as a solution to financial problems
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools
Most reputable online casinos offer the following responsible gaming tools:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose during a set timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic cut-off times for your gaming sessions
- Self-Exclusion: Voluntarily exclude yourself from an operator for a period of time (typically 6 months to several years)
We encourage you to use these tools to maintain control over your gaming activity.
Support Organisations
If you need help or advice about problem gambling, the following organisations provide free, confidential support:
United Kingdom
- GamCare – Free support and counselling for problem gamblers and their families
www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential, 24 hours) - GamStop – The National Self-Exclusion Scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators in Great Britain - National Problem Gambling Clinic – NHS-funded treatment service
Available through your GP referral
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Need Help?
If you think you may have a problem with gambling, please reach out for support today. There is no shame in asking for help. Many organisations provide free, confidential advice and treatment options.
You can also speak to your GP, who can refer you to appropriate treatment services in your area.
Remember: Gambling should be fun. If it stops being fun, it's time to seek help.